Aruba Beach Resort, Broadbeach

My experience at the hotel was quite mixed. While the location was fantastic, just a stone's throw from the lively Broadbeach area, the accommodations left much to be desired. I faced issues with cleanliness and maintenance, which overshadowed the positives. Despite these drawbacks, there was potential if the management took the time to make necessary improvements.

My stay was extremely disappointing. The resort is severely outdated and in desperate need of maintenance. While I did appreciate the availability of Foxtel, the overall experience was marred by a lack of cleanliness and unprofessional management. Ultimately, I would recommend spending a little extra for a better option elsewhere.

The hotel felt quite outdated and had significant safety concerns, especially after my granddaughter and her partner had their luggage stolen due to no locks on the windows. The check-in process was also frustrating and could use improvements. On a positive note, the room was spacious and clean, but the overall condition of the establishment left much to be desired.

My experience at the hotel was quite frustrating. Initially, I faced significant issues with room cleanliness and check-in as the reception was closed when I arrived and I was not given proper instructions. The staff's response to my concerns was lacking, especially during the registration process the next morning. However, the location is decent and there are facilities available, which gives some hope for a pleasant stay. Overall, I wouldn't recommend it due to the service shortcomings.

I had high hopes for my stay given the location, but unfortunately, the overall condition of the hotel left much to be desired. While the sheets and towels were clean and had a nice smell, the carpets were filthy, and the upkeep of the rooms seemed lacking. The location is excellent and super convenient, but the state of the facilities was disappointing.